Siebel Introduction

   Introduction

This chapter provides introductory information about the Oracle Application Management Pack for Siebel, including Siebel targets added to Enterprise Manager.

     Functional Overview

Oracle Application Management Pack for Siebel (referred to as Siebel Plug-in) is an integrated solution for managing the entire Siebel Enterprise. It leverages the capabilities of Oracle Enterprise Manager Cloud Control in configuration management, application performance management, automation, and service-level management to help you achieve the high level of performance and availability your Siebel CRM applications require.

   With the Siebel Plug-in, you can:

• Manage multiple Siebel environments from a single console.

• Monitor the health and capacity utilization of your Siebel server environment, the hosts for these servers, and the Server Components deployed within the Siebel Application Servers.

• Track configuration changes you have made to Siebel Application Servers and Server Component parameters.

• Monitor actual end-user response time as well as response time from synthetic service test transactions.

• Diagnose performance and availability problems through performance analysis.

• Model, monitor, and report on the service level your Siebel CRM applications deliver.

• Monitor Event Logs.

   Sibel-specific Targets

Table 1–1 shows the Siebel targets added to Enterprise Manager in order to facilitate the management of Siebel CRM applications. These targets model the entities within a Siebel environment so they can be managed within Enterprise Manager. 

Most of these targets have a direct one-to-one mapping with their counterparts in Siebel. Some are created to facilitate specific management capabilities within Enterprise Manager.